Customer Service Representative
Customer Service Representative (Ts/cs)
- Ensures the end-to-end customer experience.
- Documentation of every customer interaction.
- Resolves billing and technical concerns.
- Establish memorable customer experience by providing fast and accurate resolution to customers.
- Identifying the issue and categorizing / prioritizing the incident and service requests.
REQUIREMENTS AND QUALIFICATIONS:
- At least 1-2 years work experience in a related field of work.
- Average computer literacy is acceptable
- Chat Experience is a Plus
- Have understanding of Basic Internet Technology for higher trainability.
- Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.
- Ability to anticipate the implications and consequence of situations and taking appropriate action to be prepared for possible contingencies.
- Good English communication skills, both written and oral
- Must be self and goal driven.
How to Apply
Submit through firstname.lastname@example.org or you can walk in at 7th Level The Globe Tower, Cebu Business Park, Cebu City