WHAT WE DO?
FEATURED SERVICES

Customer Service Representative

Customer Service Representative (Ts/cs)

Job Responsibilities:

  • Ensures the end-to-end customer experience.
  • Documentation of every customer interaction.
  • Resolves billing and technical concerns.
  • Establish memorable customer experience by providing fast and accurate resolution to customers.
  • Identifying the issue and categorizing / prioritizing the incident and service requests.

REQUIREMENTS AND QUALIFICATIONS:

  • At least 1-2 years work experience in a related field of work.
  • Average computer literacy is acceptable
  • Chat Experience is a Plus
  • Have understanding of Basic Internet Technology for higher trainability.
  • Ability to convey information and express oneself clearly orally and in written form, in a persuasive or logical manner to individuals or groups to ensure that they understand the message.
  • Ability to anticipate the implications and consequence of situations and taking appropriate action to be prepared for possible contingencies.
  • Good English communication skills, both written and oral
  • Must be self and goal driven.

How to Apply

Submit through regentrecruitment01@gmail.com or you can walk in at 7th Level The Globe Tower, Cebu Business Park, Cebu City